Applied AI for business · since 2023

AI with judgement. Not with haste.

We build intelligent systems that integrate into real processes: customer service, operations, sales, back office. Models, agents and automation governed by three rules: traceability, measured cost and a human in the loop.

Capabilities
LLMs Agents RAG Vision Voice Forecast
Notable reduction in average time per support ticket
↑↑
Substantial boost in back-office throughput after automation
14
Models in production for clients
0
Client data used to train public models

Average across projects run in our internal lab · limited sample · each case varies

In-house laboratory

Before production, the test bench.

Every use case goes through our internal lab: the client's own dataset, measurable evaluation, metrics that matter to the business — before touching production. No polished demo; just an ugly KPI that goes up.

EVAL · Illustrative case · e-commerce support
Intent classifier v4
Precision vs. human baseline
Cost per query vs. an agent
Hand-off-to-human rate
precision >94%
p50 latency 340 ms
€/1k req €0.38

Illustrative case based on an internal lab project, 2025. Actual values vary depending on dataset and production configuration.

EVAL framework We evaluate against the client's dataset, not against public benchmarks.
+94%
Human in the loop There is always a route to a human, measured and documented.
22%
Cost per inference The metric we all forget, and the one that breaks projects at the six-month mark.
0,38
Sectors with AI in production

Models that work.

No demos: production. These are the sectors where we have live models, measured and maintaining the agreed KPI.

E-commerce & retail
Industrial & vision
Customer service
Back office & finance
Public sector
Logistics & forecasting
Legal & documentary
Private healthcare

“They told us that a particular case wasn’t solved by AI, but by a process change. That honesty is the reason we keep working with them.”

— Head of Ops · fashion ecommerce

Intelligence is not bought: it is applied with judgement.

— AI Manifesto · Summum 2024

Start with a measurable pilot.

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